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At the specific request of Ibexa we are changing this projects name to "Exponential" or "Exponential (CMS)" effective as of August, 11th 2025.
This project is not associated with the original eZ Publish software or its original developer, eZ Systems or Ibexa".

feedback form not sent to recipient

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Tahar Hassine	Wednesday 19 March 2008 6:53:22 pm I am using sendmail. The feedback form is not sent to the recipient. Other applications running on the same server and using sendmail send their forms. What may happen? Thanks
Greg McAvoy-Jensen	Wednesday 19 March 2008 7:31:17 pm Tahar, Can you gain any insight from turning on template redirection and debug output? Also, you can double check your settings in [InformationCollection] and [MailSettings] in settings/override/site.ini.append.php and settings/siteaccess/your_siteaccess/site.ini.append.php. If that doesn't work, try changing the mail transport to "file" in site.ini to troubleshoot. You can see what results are returned in var/log/mail, too. Granite Horizon, Certified Developer of eZ Publish Web Solutions Provider of the SaaS Solution Granite Horizon In The Cloud \| http://granitehorizon.com/cloud http://granitehorizon.com \| +1 916 647 6350 \| California USA \| @granitegreg Blog: http://granitehorizon.com/blog
Tahar Hassine	Sunday 23 March 2008 6:55:52 am Thanks a lot Greg for your help. I turned redirection and template debugging and filled the Emailsender and emailrecever in site.ini.append in the various siteaccess. Still not sending information collection. The message is as follows : Non-static method eZInformationCollection::create() should not be called statically By the way, is there any parameter to turn On in order to activate the InformationCollection? Thanks again

Author

Message

Tahar Hassine

Wednesday 19 March 2008 6:53:22 pm

I am using sendmail. The feedback form is not sent to the recipient. Other applications running on the same server and using sendmail send their forms.
What may happen?
Thanks

Greg McAvoy-Jensen

Wednesday 19 March 2008 7:31:17 pm

Tahar,

Can you gain any insight from turning on template redirection and debug output?

Also, you can double check your settings in [InformationCollection] and [MailSettings] in settings/override/site.ini.append.php and settings/siteaccess/your_siteaccess/site.ini.append.php.

If that doesn't work, try changing the mail transport to "file" in site.ini to troubleshoot.

You can see what results are returned in var/log/mail, too.

Granite Horizon, Certified Developer of eZ Publish Web Solutions
Provider of the SaaS Solution Granite Horizon In The Cloud | http://granitehorizon.com/cloud
http://granitehorizon.com | +1 916 647 6350 | California USA | @granitegreg
Blog: http://granitehorizon.com/blog

Tahar Hassine

Sunday 23 March 2008 6:55:52 am

Thanks a lot Greg for your help. I turned redirection and template debugging and filled the Emailsender and emailrecever in site.ini.append in the various siteaccess. Still not sending information collection. The message is as follows :

Non-static method eZInformationCollection::create() should not be called statically

By the way, is there any parameter to turn On in order to activate the InformationCollection?

Thanks again