Forums / Install & configuration / Users - Data error
Jenny Dupuy
Thursday 12 May 2011 8:30:19 am
Hi,
I've installed Exponential 4.4.0 on a distant server with the package ezpublishcommunity-4.4.0-with_ezc-gpl.zip.
My configuration is : Php 5.2.13 , MySQL 5.0.32.And I've copied the sended informations of registration step of installation, it's necessary to help me.
My problem : in the admin dashboard, when I select "Users", the sub-elements are not displayed and the message "Data error" is displayed.
What happens? How resolve I this problem?
Thanks for the help, I'm beginner...
Jérôme Vieilledent
Thursday 12 May 2011 8:57:41 am
Hi Jenny
Do you have XDebug extension activated ? Indeed, this happens when sub-elements AJAX response is not JSON compliant, like if you have a warning displayed for instance. I'm sure that if you reload the page and you have view caching, the warning will disappear and the sub elements would show normally.
I'm having this error too when I have objects containing images that cannot be processed by EXIF. No big deal, but it produces warnings.
Israel Martín
Thursday 12 May 2011 8:59:08 am
Use Firebug (or something similar) to check if all js files are loaded.
My personal site: http://israel-martin.es eZ Publish Developer Basics Certification (4.4): http://ez.no/certification/verify/388211
Thursday 12 May 2011 8:59:57 am
Do you have XDebug extension activated ?
Don't get me wrong... This extension is a must while developing and debugging (not suitable for production though). But this PHP extension can display more warning and notices than if not activated.
Friday 13 May 2011 1:17:51 am
I'm beginner in php and I don't know how use FireBug or XDebug correctly.
I've installed Firebug.
Could you say more about this tools ?
Perhaps in private messagerie and in french ?
Thanks
André R.
Friday 13 May 2011 1:43:10 am
A bunch of Data Error issue was fixed in 4.5 / 4.2011, you can either try upgrading or search for issues in the issue tracker. There are plenty of info on the net on how to use FireBug to debug ajax requests, try one of these: http://www.google.no/search?sourceid=chrome&ie=UTF-8&q=using+firebug+to+debug+ajax
eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription @: http://twitter.com/andrerom
Damien Pobel
Friday 13 May 2011 11:19:52 am
you can also look at the following topic http://share.ez.no/forums/install-configuration/subitems-data-error-message-after-new-install-of-4.4
Cheers
Damien Planet eZ Publish.fr : http://www.planet-ezpublish.fr Certification : http://auth.ez.no/certification/verify/372448 Publications about eZ Publish : http://pwet.fr/tags/keywords/weblog/ez_publish
Monday 16 May 2011 5:47:00 am
Damien, in one of the posts linked, you say :
there are many issues with this feature in the out of box 4.4 :
If you are in a virtual host setup, make sure you use the right rewrite rules. The rewrite rule to look at is the following :
RewriteRule ^/extension/[^/]+/design/[^/]+/(stylesheets|flash|images|lib|javascripts?)/.* - [L]
In previous version of the documentation and in previous version of Exponential, the lib part was not included/needed.
I think that I'm not in the case 'data error if the owner of an object has been removed' neither 'issue with quotes in the of objects', but I'm in a virtual host setup but where can I see the RewriteRule, in which file?
Thanks for the help.
Tuesday 17 May 2011 12:00:14 pm
Hi Jenny,
the rewrite rules can be found in the .htaccess file in the root directory of Exponential or in the Apache configuration file. If you use Debian or Ubuntu on your server, the file you are looking for is probably /etc/apache2/site-enabled/yoursite.