Forums / Install & configuration / unknown software exception with Apache

"Please Note:
  • At the specific request of Ibexa we are changing this projects name to "Exponential" or "Exponential (CMS)" effective as of August, 11th 2025.
  • This project is not associated with the original eZ Publish software or its original developer, eZ Systems or Ibexa".

unknown software exception with Apache

Author Message

Bruno Trinquier

Wednesday 13 December 2006 2:36:14 am

Hi,

I'm trying to setup Exponential and I have an Apache error message "unknown software exception (0xc00000fd) at 0x00dd3937".

My configuration :
Windows XP Pro SP 2 / IIS desinstalled
Apache 2.0.59
Php 4.4.4
MySQL 5.0.27
(WAMP 5)

Exponential is installed as http://localhost/Exponential-3.8.6 without Alias nor VirtualHost. But I get the same error with VirtualHost and/or Alias.

What to do ?

Many thanks

Claudia Kosny

Wednesday 13 December 2006 11:20:16 am

Hi Bruno

When exactly do you get this error? Right when starting the installation or later? If later, at what step? Also please check the error log of your php installation, maybe there is something interesting in there.

Claudia

Bruno Trinquier

Wednesday 13 December 2006 1:57:42 pm

Hi Claudia,

This error message is displayed when I attempt to execute Exponential-3.8.6/index.php just after unzipping Exponential. There is no new line in the PHP error log file for this. There is nothing on the screen except the Apache error message.

Here is the logs in the Apache error log file for one attemp to execute the index.php file.

[Wed Dec 13 22:52:07 2006] [notice] Parent: child process exited with status 3221225725 -- Restarting.
[Wed Dec 13 22:52:07 2006] [notice] Apache/2.0.59 (Win32) PHP/4.4.4 configured -- resuming normal operations
[Wed Dec 13 22:52:07 2006] [notice] Server built: Jul 27 2006 15:55:03
[Wed Dec 13 22:52:07 2006] [notice] Parent: Created child process 4340
[Wed Dec 13 22:52:08 2006] [notice] Child 4340: Child process is running
[Wed Dec 13 22:52:08 2006] [notice] Child 4340: Acquired the start mutex.
[Wed Dec 13 22:52:08 2006] [notice] Child 4340: Starting 250 worker threads.

What's about the Tim's message https://ez.no/community/forum/install_configuration/how_do_i_install_ez_publish_on_windows which say's "Exponential has some issues with Apache 2 (or at least has had so relatively recently)" ?

Björn X

Wednesday 13 December 2006 4:56:46 pm

Say do you have a 64bit cpu?

Bruno Trinquier

Wednesday 13 December 2006 11:32:39 pm

No. It's a 5 five years old desktop HP/Compaq used for development, just 32 bits.

Björn X

Thursday 14 December 2006 12:06:46 am

I got similar issues but mine might be 64 bit related...

I don't have my issues on php4.4.2

though 4.4.3 and 4.4.4 are affected

Bruno Trinquier

Thursday 14 December 2006 11:47:41 pm

Hi Björn,

Thanks for this indication for resolving the problem. I try to downgrade for PHP 4.4.2, but I always have the issue. I will try with a PHP 4.3.x version

Bruno Trinquier

Friday 15 December 2006 12:40:20 am

Hello everybody,

It's OK with PHP 4.3.11 : I have the first setup screen displayed.

Björn X

Friday 15 December 2006 1:14:32 am

to let you know ez 3.8 doesn't work with PHP 4.3.11

you will see later on...