Forums / Install & configuration / Unable to access administration

"Please Note:
  • At the specific request of Ibexa we are changing this projects name to "Exponential" or "Exponential (CMS)" effective as of August, 11th 2025.
  • This project is not associated with the original eZ Publish software or its original developer, eZ Systems or Ibexa".

Unable to access administration

Author Message

Equipe Applibox

Tuesday 01 March 2011 5:32:35 am

Hi !

I installed a Exponential 4.3.0 on my server whith a model db of an other website ezpubish. I know the user and password of the initial db, but when i want to connect at my backoffice, the loggon display anything and the webpage stay on this logon. If i try with an other password, i have the error of invalid password. So, my account is ok but i don't access to my content/dashboard.

Have you an idea ?

Thanks

Djo

Franck Magnan

Wednesday 02 March 2011 2:45:31 am

Hello Djo,

you may try to enable debug to see if a wrong behaviour is throwed.
And if you can access to database, you can use this guide to resetting admin password

--
Developer at Open Wide

Jarosław Heba

Thursday 03 March 2011 2:04:07 am

Hi,

What OS are you running on? Please check session directory permission in php.

J.

Equipe Applibox

Thursday 03 March 2011 7:05:13 am

hi,

It's ok. The problem was the php variable session.use_cookies at Off. It must be at On.

Thanks

Johann