Forums / Install & configuration / Trouble with creating account

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Trouble with creating account

Author Message

Pascal France

Saturday 19 June 2010 4:55:52 am

Hi,

My last answer of my previous topic seems to raise a problem (too long) and the topic does not display any more.

I thus begin again my topic and summarize my problem:

On a mutualized server, when I create a new account since the public site, the process sends an e-mail. But the link of confirmation of this e-mail sends back towards a page of Exponential displaying this message:

Sorry, the key submitted was not a valid key. Account was not activated.

In the /var/log/error.log file I can see plenty of lines as these:

[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZMySQLiDB: 
Query error (2006): MySQL server has gone away. Query: SELECT name, content_translation                  
                                      FROM ezcontentobject_name                  
                                      WHERE contentobject_id = '172'                        
                                          AND content_version = '1'                        
                                          AND ( content_translation = 'fre-FR' OR language_id = '2' ) 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZDBInterface::commit TRANSID-3cf7097c5b694b99758f5feed295b923: 
Transaction in progress failed due to DB error, transaction was rollbacked. Transaction ID is TRANSID-3cf7097c5b694b99758f5feed295b923. 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZMySQLiDB: 
Query error (2006): MySQL server has gone away. Query: ROLLBACK 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZDBInterface::commit TRANSID-c47ef825079a3e33f6f28b400040bda0: 
Transaction in progress failed due to DB error, transaction was rollbacked. Transaction ID is TRANSID-c47ef825079a3e33f6f28b400040bda0. 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZMySQLiDB: 
Query error (2006): MySQL server has gone away. Query: ROLLBACK 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZDBInterface::commit TRANSID-f3ed6853dfd941e2f021c4ca5143982f: 
Transaction in progress failed due to DB error, transaction was rollbacked. Transaction ID is TRANSID-f3ed6853dfd941e2f021c4ca5143982f. 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZMySQLiDB: 
Query error (2006): MySQL server has gone away. Query: ROLLBACK 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZDBInterface::commit TRANSID-8028c0ccebb94843a817ade675acf365: 
Transaction in progress failed due to DB error, transaction was rollbacked. Transaction ID is TRANSID-8028c0ccebb94843a817ade675acf365. 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZMySQLiDB: 
Query error (2006): MySQL server has gone away. Query: ROLLBACK 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZDBInterface::commit TRANSID-a3471e79722ae90308eefe7d42accba8: 
Transaction in progress failed due to DB error, transaction was rollbacked. Transaction ID is TRANSID-a3471e79722ae90308eefe7d42accba8. 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZMySQLiDB: 
Query error (2006): MySQL server has gone away. Query: ROLLBACK 
[ Jun 19 2010 12:50:49 ] [88.180.9.115] eZDBInterface::commit TRANSID-f4b06cad0962b828b66349f4c08c1923: 
Transaction in progress failed due to DB error, transaction was rollbacked. Transaction ID is TRANSID-f4b06cad0962b828b66349f4c08c1923.

How do I have to interpret these messages?

Pascal

Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish

Pascal France

Saturday 19 June 2010 4:38:28 pm

Hi,

The problem has been resolved by the ISP but I don't know how.

Pascal

Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish