Forums / Install & configuration / Nothing but white screen

"Please Note:

At the specific request of Ibexa we are changing this projects name to "Exponential" or "Exponential (CMS)" effective as of August, 11th 2025.
This project is not associated with the original eZ Publish software or its original developer, eZ Systems or Ibexa".

Nothing but white screen

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Author	Message
Jaroslav Hrubý	Monday 21 September 2009 4:09:52 am Hello here, i have a problem with latest version of Exponential. I copy all the files on the server and nothing but white screen occures. I tried two hosting companies and nothing helped. On the second there is also white screen. If i try it on localhost the instalation start but after selecting language the problem occures. Hostings are running on Linux/Apache and local is running on Windows/Vertrigo-Apache. Please help, I am really interested in EZ!
Jean-Luc Nguyen	Monday 21 September 2009 5:19:01 am Hello, Try to check eZ errors on /var/log/* And to check Apache log files. http://www.acidre.com
Jaroslav Hrubý	Monday 21 September 2009 5:27:29 am Hello, error.log tells: [Thu Sep 17 14:57:45 2009] [error] [client 83.208.135.216] script '/var/www/vhosts/coate.cz/httpdocs/index.php' not found or unable to stat [Thu Sep 17 14:58:03 2009] [error] [client 83.208.135.216] client denied by server configuration: /var/www/vhosts/coate.cz/httpdocs/autoload.php [Thu Sep 17 21:22:12 2009] [error] [client 213.220.224.30] File does not exist: /var/www/vhosts/coate.cz/httpdocs/favicon.ico And directory var doesn´t contain directory log... The data structure is normal - tried several times to re-upload...
Jean-Luc Nguyen	Monday 21 September 2009 6:07:04 am Hello, Can you copy / paste your virtualhost? http://www.acidre.com
Jaroslav Hrubý	Monday 21 September 2009 6:15:57 am I think its visible in the log, isnt it? If not, let me please know what should i send you... Thanks..
Jean-Luc Nguyen	Monday 21 September 2009 6:36:41 am On your linux, apache virtualhost should be in something like /etc/apache/sites-available/XXX where XXX is your website virtualhost file. http://www.acidre.com
Jaroslav Hrubý	Monday 21 September 2009 6:47:22 am This is the only thing I can find... /var/www/vhosts/coate.cz/httpdocs/
Jean-Luc Nguyen	Monday 21 September 2009 6:58:59 am I think your problem is coming from your virtualhost, you have a documentation here: http://ez.no/doc/ez_publish/technical_manual/4_x/installation/virtual_host_setup http://www.acidre.com
Jaroslav Hrubý	Tuesday 22 September 2009 4:30:15 am Thanks for reply... I red the article, but problem is that the virtualhosting is provided to me, and i have no chance to change httpd.conf of because its normal hosting product do my domain... All needs are OK from webhosting but how I can install it without touching httpd.conf? Thanks for any advices...