Forums / Install & configuration / An unexpected error has occurred.

"Please Note:
  • At the specific request of Ibexa we are changing this projects name to "Exponential" or "Exponential (CMS)" effective as of August, 11th 2025.
  • This project is not associated with the original eZ Publish software or its original developer, eZ Systems or Ibexa".

An unexpected error has occurred.

Author Message

Jeroen Sangers

Friday 19 June 2009 7:12:23 am

When installing Exponential I get the following error after selecting the Site Package in the setup wizard:

<iI>An unexpected error has occurred. Please contact the webmaster.</i>

Does anybody know what might be causing this?

André R.

Tuesday 23 June 2009 2:24:51 am

You can take a look in var/log/error.log to see what the detail was, or enable debugOutput in settings/site.ini (after installation, settings should be overridden in for instance settings/override/site.ini.append.php so settings are not lost when you update Exponential later) to get it on screen. It's normally a database connection error.

eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription
@: http://twitter.com/andrerom

FREDY RAMOS

Wednesday 01 July 2009 3:17:54 pm

NO ME DEJA INSTALAR
EL SISTEMA
NI ME DEJA SUBIR LOS PAQUETES DE TEMPLATES

podrian ayudarme

Jeroen Sangers

Monday 31 August 2009 9:28:46 am

I found the following text in var/log/error.log:

[ Aug 31 2009 18:18:37 ] Unexpected error, the message was : The checksum of the file 'compress.zlib://var/cache/packages/ezwebin_site.ezpkg' is invalid. in /home/user/public_html/lib/ezc/Archive/src/tar/headers/tar_v7.php on line 198

Jeroen Sangers

Wednesday 02 September 2009 5:06:23 am

I managed to get around this issue simply by temporary removing the checksum control from /lib/ezc/Archive/src/tar/headers/tar_v7.php (line 198). Exponential is running fine now, though I don't know what happens if I add additional packages.