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knowledge base implementation

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Lukasz Piech

Friday 02 November 2007 12:16:50 am

hi

I am thinking of building a knowledge base tool on ez, but was wondering if anyone has done this before and could give me some useful tips?

lukasz

Paul Borgermans

Friday 02 November 2007 5:34:25 am

Hi Lukasz

That is the subject of one of the ongoing commercial projects.

In our implementation, it relies on one hand on meta-data and object relations, yet an experimental content clustering engine is about to implemented too. The latter and overall navigation is for a good part powered by Solr, the engine also used in eZ Find

What are your needs?

Cheers
Paul

eZ Publish, eZ Find, Solr expert consulting and training
http://twitter.com/paulborgermans

Lukasz Piech

Friday 02 November 2007 5:50:39 am

Thanks Paul,

I am also thinking about imlementing the ezFind solution into my project.

Here is what I am planning to do:

1. Have 3 or 4 content classes - Problems Solution, How to article, FAQ etc
2. The classes will have Symptoms, Goals, Facts and Fixes - all searchable
3. Advanced Find based on eZ Find can search those attributes from point 2

(so far - plain and simple, except fuzzy searches which are not in eZ Find)

4. Allow Open by ID function for solutions, How tos , FAQ - absolutely no idea how to implement this one. This must be based on Node ID i guess....
5. Embed advancedfind view from eZ Find, Tag Cloud, and sitemap into main page - still experimenting :) (you can see my posts on this in the forum)

So the requirements are not high i guess

Lukasz